Organizations today are faced with the growing need to manage content across the enterprise without disrupting the business. And with technology changing by the day it’s hard to keep up. Ciberspring understands the challenges each vendor product has, we understand the product visions and where the technology is going. Our ECM strategies take all this into consideration and we design a system that fits your business.

Ciberspring provides a wide array of services, solutions, and products for the “best in breed” platforms that include EMC Documentum, Microsoft SharePoint, IBM Filenet, Interwoven, Alfresco, and Vignette – Spanning all aspects of Enterprise Content Management.

Our offerings include:

Enterprise Content Assessment — Ciberspring certified experts will evaluate your current content management solutions and will provide a strategic roadmap for designing, developing and implementing an integrated enterprise content management system. Our product-neutral approach allows you to choose best-suited products, tools and services tailored to your specific business needs.

Content Management “Jump Starts”;

Microsoft SharePoint Jump Start

System and Product Implementation — Ciberspring will help you implement leading ECM products and customize the out-of-box functionalities while incorporating additional features to address your business needs. We will handle the systems integration, security, content capture, metadata management, storage, indexing, full text search and complete content life cycle management to make the process seamless to your organization.

Records Management — Ciberspring will help you implement tools and processes to efficiently identify, classify, archive, preserve and destroy corporate records according to your record management policies and regulatory compliance requirements

Business Process Management — Ciberspring will model your as-is and to-be business processes, then re-engineer processes to improve the way you conduct business. The Ciberspring team will also assist with the change management (Link to Service) necessary to train workers and get the most value from your ECM solution.

Benefits                    

Benefits from Ciberspring’s Enterprise Content Management include increased worker productivity, reduced risk and cost savings.

• Gain access to the information you need when you need it. You’ll save employee time and corporate dollars.
• Cut your exposure to risk. Store, manage and preserve digital document you need to comply with increasingly stringent legal and regulatory pressures, such as Sarbanes-Oxley and HIPPA.
• Improve customer service. ECM establishes and enforces efficient business processes and  enables your end users locate correspondence, email, purchase orders, sales histories, service records and other valuable customer data so that service representatives can respond to customer questions and concerns quickly. With the addition of analytics the established business processes can be analyzed, altered and simulated enabling your company to maximize productivity and reduce costs.
• Empower your employees to collaborate, reuse data, information and documents. You’ll save money through greater efficiency, productivity and process optimization.
• Reduce paper storage and overhead costs when you manage corporate information through consolidation.
• Enable smarter business decisions for greater profits. Companies that invest in business insight show 33 percent higher revenue growth, 12 times more profit growth and 32 percent higher return on invested capital than corporate peers, according to a 2010 IBM study.

Why Ciberspring

Ciberspring has a high success rate because we employ certified professionals experienced in content management processes, strategies and technologies. Ciberspring has relationships with many top ECM vendors, including IBM Filenet, Alfresco, Documentum, SharePoint, OpenText, and Interwoven.

The Ciberspring team employs proven delivery methodologies and frameworks that utilize industry best practices to speed up your implementation and help you attain a faster return on your investment.

Ciberspring’s team is global and provides flexible and cost efficient structure to your project. For example, Ciberspring will save you money by having off-site resources handle development and unit testing, while working side-by-side with our on-site resources during the analysis, design, system testing and deployment phases of your project, to ensure that the ECM solution fits your needs.

If your company is like other organizations that have responded to recent studies, 90 percent of your business data is in unstructured content that’s not being managed. Some 60 percent of your managers miss key information when making business decisions. As much as half of your company data carries risk without delivering business value. We can help you change!

Cut your risks, costs, wasted time and worker frustration with content management solutions from Ciberspring.