The long-anticipated return to a renewed and revised economy will force businesses, governments, agencies, and communities to make intelligent decisions on how to reopen safely, securely, and efficiently. We have already seen state governments begin the reopening process and then have to restrict businesses due to rising virus infection rates. Expect this uncertainty to continue until a vaccine is discovered and distributed.
It is abundantly clear that organizations will require a new toolkit to confront a wildly different environment. Sophisticated tools and access to real-time data will separate those who thrive in the upcoming months from less sophisticated competitors.
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But preparing for this next phase will take resources and institutional knowledge that few organizations have. Among the many new protocols are a reimagining of facilities, real and actionable emergency response plans, and new safety distancing and sanitary procedures, all of which will necessitate retraining your workforce and rethinking management policies.
The new requirements must be thorough, but the process of creating them does not need to be daunting. Thanks to Salesforce’s Work.com, organizations that use the right tools can rely on a solution that does much of the work for you.
Powered by Salesforce, Work.com is a software-as-a-service (SaaS) that helps organizations of any size reopen safely. With a suite of apps built specifically for this moment in time, management and employees can leverage real-time data to make decisions and minimize risks.
Work.com features several critical components:
Workplace Command Center
Everything you need for business preparedness is in one place. Access all of the components of Work.com in this single data-rich view. Plot shift management to reopen safely, monitor return-to-work readiness, and employee wellness. Workplace Command Center is available as an add-on to Salesforce’s Sales and Service Clouds. Add additional value with custom data sources displayed in the Command Center.
Contact Tracing
Keeping track of employee wellness and minimizing virus exposure are among the most important responsibilities an organization will manage in the ensuing months. Organizations must track health-related interactions to safely and securely minimize the spread of COVID-19.
Employee Wellness Check
Monitor employee health with surveys to assess suitability to return to work and build automated workflows that trigger actions based on employee wellness status. View wellness trends in the Command Center to make informed decisions while keeping health data secure.
Emergency Response Management (ERM) Solutions
Pull in curated health, public sector, or private sector resources and services in real-time. Using Salesforce’s innovative Tableau data hub, trusted COVID-19 global data from a community of experts will drive real-time awareness of current outbreaks and community policies, both of which will impact your operations. Work.com delivers accurate and updated information from health professionals, business leaders, and experts in the Salesforce ecosystem, informed by the Business Roundtable and the University of California San Francisco (UCSF).
MyTrailhead for Workforce Reskilling
The pandemic has wrought many changes to the business landscape and new business demands require new skills. MyTrailhead from Salesforce offers free online learning opportunities to level up employee competencies.
MuleSoft Accelerator for Work.com
Pre-built connectors, integration templates, and data mappings unlock critical employee data from external systems to drive the true expertise inherent in Work.com.
Volunteer and Grants Management Solution
It will take a village of volunteers and external parties to help your organization rise to the occasion. With Work.com, you can optimize emergency responsiveness with streamlined volunteer and grants management.
Work.com provides, in one solution, all of the must-have information, systems, and processes that businesses of every size need to reopen their facilities.
While Work.com will make your return to work much safer and efficient, you need a trusted partner to activate and engage the very best of Work.com. As a Salesforce partner, Ciberspring has a dedicated team with years of experience activating and deriving additional value out of Salesforce solutions like Work.com.
Like your organization, Ciberspring has committed significant resources behind understanding and meeting the challenge of business disruption from COVID-19. Partnering with Ciberspring ensures you will benefit from the strategic and technical expertise to have ultimate confidence that you are maximizing the value of your Salesforce Work.com experience.
What we’ve learned in the past few months is that experience is crucial, and uncertainty imperils organizations. Working with Ciberspring ensures your “Back to Work with Work.com” will be as seamless as possible. Fill out the form below and learn more about how we can help you today.
